I cannot find a way to change this and it fills it automatically. The only anomaly I can find is the serial number for my Mac in 'About this mac' is different to the one in the License Manager. I can't update it or anything and can't find a similar issue in the forums. I have also opened a ticket with support but haven't heard back for a handful of days so thought i'd try my luck here. I have ensured via 'Disabled Software' that the driver isn't disabled by the system. I contacted support and have looked into unblocking the driver with this link: It then instructed me to restart my comp, and after doing that it doesn't detect my Helix AT ALL on any software. When i first plugged in my helix to the USB via a hub to my thunderbolt 3 port and installed software, i had to press 'allow' in System Preferences > Security & Privacy. I've downloaded and installed the driver, license manager, updater and HX Edit. I made my line6 account, registered my Helix, confirmed my email.all that stuff. I recently purchased the Helix Floor and cannot get it to communicate with my 2020 MacBook Pro that is running Big Sur 11.4.
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